Privacy policy

When you place an order, we collect your name, mobile number, delivery address, district, and an optional email address. This is the information we need to confirm and deliver your order.

We also collect basic, anonymous analytics about how people use our website (such as pages visited), which helps us improve the store.

To confirm, prepare, and deliver your order, including sharing the necessary delivery details with our courier partner.

To contact you about your order — for example, to confirm it before dispatch.

To measure and improve our advertising and website. We use Meta (Facebook) Pixel and the Meta Conversions API to understand which ads lead to orders.

We advertise on Facebook and Instagram. To measure results, we share certain order and event information with Meta, including a securely hashed (irreversibly scrambled) version of details like your phone number. Meta uses this to match conversions and improve ad delivery; it cannot be read back into your original details by us.

This helps us spend our advertising budget responsibly and show more relevant ads.

We share delivery details with our courier partner solely to deliver your order.

We share hashed measurement data with Meta as described above.

We do not sell your personal information, and we don't share it with anyone else except where required by law.

We keep order information for as long as needed to fulfil orders, handle returns, and meet our record-keeping needs. You can ask us to delete your information where we're not required to keep it.

You can ask us what information we hold about you, or ask us to correct or delete it, by contacting us.

You can limit ad tracking through your Facebook ad settings and your browser or device privacy settings.

Questions about your privacy? Message us on Facebook or email us, and we'll help.